Refund Policy

Sections marked “to be configured” must be completed with your real legal details before launch.

This Refund Policy describes the conditions under which you may request a refund for a purchase made in the Portal.

Refund window

Refund requests submitted within [Refund period — to be configured] of purchase may be eligible, subject to the conditions below.

Eligibility is evaluated on a case-by-case basis. Certain purchases, including used traffic or breached plans, may not be eligible.

Open a support ticket in the Portal with your order number. We will review your request and respond as soon as possible.