FAQ
Answers to the most common questions.
Click “Get started” to open the Portal. Create an account or sign in, choose a plan and billing period, and complete payment at checkout. Your subscription opens automatically after payment.
Available payment methods are shown at Portal checkout and may vary by market. All prices are displayed and billed in USD.
You can use your plan on iOS, Android, macOS, Windows, Linux and supported routers, subject to your plan’s device limit.
After subscribing, open the Portal dashboard and import your subscription or configuration into your client. See the Guides page for step-by-step instructions.
Refunds are handled according to our Refund Policy. Please review it before purchasing.
We are committed to treating your data with care. See our Privacy Policy for details on what we collect and how it is used.